Email: contact@thebutchersblock.com | Phone Number: 718-784-1078  |  Hours: 8am - 9pm est

Frequently Asked Questions

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days( Mon- Fri).Please note that during peak times such as November, December and the months leading up to Saint Patrick's day and Easter,because of high order volume and busy couriers your order may take a little longer to process. Please make allowances for such busy periods and order in time.

 

Where do you deliver to?

The Irish Corner Store will deliver to your door anywhere in the world. Ideal for sending parcels full of goodies to friends and Family living abroad.

 

Are my credit card details safe when using this website?

Absolutely, we use Secure Sockets Layer (SSL) software, which encrypts information you input. None of your credit card number is ever transmitted when confirming your order. The Irish Corner Store never sells, shares or gives the information you provide to us to any other party.

 

Will I have to pay any extra costs at customs?

We do recommend that you check with your local customs before placing an order with us. This is just to make sure that you are aware of any products that may not be allowed into the country , or any extra charges that that may be added. It is always better to check.

 

How can I get an estimate of my shipping costs?

Each order is different , so browse through the store and add the products you wish to purchase into your shopping cart . When you have finished shopping proceed to checkout, after you enter your shipping address and press continue your shipping charges will be calculated based on weight of products to be shipped and where they are being shipped to (shipping address). A selection of different shipping options are presented to you and you can choose one. If you are not happy with the shipping charges you can cancel your order without ever entering your credit card details.

 

Do I have to register before placing on order?

No, registration is optional so you don't have to register if you prefer not to. It is free to register.

The main benefits of registering are that you can save the contents of your basket for next time you order, you can view your order history and delivery tracking details within your account. Your personal details are also saved for faster checkout.

 

What is your return policy?

Customers can return products within 10 days of delivery. Goods must be returned undamaged, unopened and in the original packaging (perishable items are non returnable) The order receipt must be included , also a detailed explanation of why you are returning product . The customer is responsible for the cost of returning the goods. we will credit the full amount of the order less the shipping charge.

 

I have forgotten my password what should I do?

Go to My account , you will see tab with "forgot my password" click on this and you will be sent email which will allow you to retrieve or reset your password.

 

Can I send an order to a different address than my card is registered too?

Yes you may, when you get to checkout you will be given that option.

 

I have changed my Email address, how can I update my information?

Go to "My Account", you will see an option to edit your account information.

 

Where can I go to request a product not listed in your store?

To request an item that you can't find or if you need assistance with ordering an item you can email us at contact@irishislegrocery or call us at 1(800) 403 7071.We would be delighted to assist you.

 

How can I track my order or check on the status of an order?

Once your order has been processed you will be emailed a tracking number for your order, you can then use this number to track your order by going to the website of the company you chose to ship your order.

 

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days( Mon- Fri).Please note that during peak times such as November, December and the months leading up to Saint Patrick's day and Easter,because of high order volume and busy couriers your order may take a little longer to process. Please make allowances for such busy periods and order in time.

 

Where do you deliver to?

The Irish Corner Store will deliver to your door anywhere in the world. Ideal for sending parcels full of goodies to friends and Family living abroad.

 

Are my credit card details safe when using this website?

Absolutely, we use Secure Sockets Layer (SSL) software, which encrypts information you input. None of your credit card number is ever transmitted when confirming your order. The Irish Corner Store never sells, shares or gives the information you provide to us to any other party.

 

Will I have to pay any extra costs at customs?

We do recommend that you check with your local customs before placing an order with us. This is just to make sure that you are aware of any products that may not be allowed into the country , or any extra charges that that may be added. It is always better to check.

 

How can I get an estimate of my shipping costs?

Each order is different , so browse through the store and add the products you wish to purchase into your shopping cart . When you have finished shopping proceed to checkout, after you enter your shipping address and press continue your shipping charges will be calculated based on weight of products to be shipped and where they are being shipped to (shipping address). A selection of different shipping options are presented to you and you can choose one. If you are not happy with the shipping charges you can cancel your order without ever entering your credit card details.

 

Do I have to register before placing on order?

No, registration is optional so you don't have to register if you prefer not to. It is free to register.

The main benefits of registering are that you can save the contents of your basket for next time you order, you can view your order history and delivery tracking details within your account. Your personal details are also saved for faster checkout.

 

What is your return policy?

Customers can return products within 10 days of delivery. Goods must be returned undamaged, unopened and in the original packaging (perishable items are non returnable) The order receipt must be included , also a detailed explanation of why you are returning product . The customer is responsible for the cost of returning the goods. we will credit the full amount of the order less the shipping charge.

 

I have forgotten my password what should I do?

Go to My account , you will see tab with "forgot my password" click on this and you will be sent email which will allow you to retrieve or reset your password.

 

Can I send an order to a different address than my card is registered too?

Yes you may, when you get to checkout you will be given that option.

 

I have changed my Email address, how can I update my information?

Go to "My Account", you will see an option to edit your account information.

 

Where can I go to request a product not listed in your store?

To request an item that you can't find or if you need assistance with ordering an item you can email us at contact@irishislegrocery or call us at 1(800) 403 7071.We would be delighted to assist you.

 

How can I track my order or check on the status of an order?

Once your order has been processed you will be emailed a tracking number for your order, you can then use this number to track your order by going to the website of the company you chose to ship your order.

 

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days( Mon- Fri).Please note that during peak times such as November, December and the months leading up to Saint Patrick's day and Easter,because of high order volume and busy couriers your order may take a little longer to process. Please make allowances for such busy periods and order in time.

 

Where do you deliver to?

The Irish Corner Store will deliver to your door anywhere in the world. Ideal for sending parcels full of goodies to friends and Family living abroad.

 

Are my credit card details safe when using this website?

Absolutely, we use Secure Sockets Layer (SSL) software, which encrypts information you input. None of your credit card number is ever transmitted when confirming your order. The Irish Corner Store never sells, shares or gives the information you provide to us to any other party.

 

Will I have to pay any extra costs at customs?

We do recommend that you check with your local customs before placing an order with us. This is just to make sure that you are aware of any products that may not be allowed into the country , or any extra charges that that may be added. It is always better to check.

 

How can I get an estimate of my shipping costs?

Each order is different , so browse through the store and add the products you wish to purchase into your shopping cart . When you have finished shopping proceed to checkout, after you enter your shipping address and press continue your shipping charges will be calculated based on weight of products to be shipped and where they are being shipped to (shipping address). A selection of different shipping options are presented to you and you can choose one. If you are not happy with the shipping charges you can cancel your order without ever entering your credit card details.

 

Do I have to register before placing on order?

No, registration is optional so you don't have to register if you prefer not to. It is free to register.

The main benefits of registering are that you can save the contents of your basket for next time you order, you can view your order history and delivery tracking details within your account. Your personal details are also saved for faster checkout.

 

What is your return policy?

Customers can return products within 10 days of delivery. Goods must be returned undamaged, unopened and in the original packaging (perishable items are non returnable) The order receipt must be included , also a detailed explanation of why you are returning product . The customer is responsible for the cost of returning the goods. we will credit the full amount of the order less the shipping charge.

 

I have forgotten my password what should I do?

Go to My account , you will see tab with "forgot my password" click on this and you will be sent email which will allow you to retrieve or reset your password.

 

Can I send an order to a different address than my card is registered too?

Yes you may, when you get to checkout you will be given that option.

 

I have changed my Email address, how can I update my information?

Go to "My Account", you will see an option to edit your account information.

 

Where can I go to request a product not listed in your store?

To request an item that you can't find or if you need assistance with ordering an item you can email us at contact@irishislegrocery or call us at 1(800) 403 7071.We would be delighted to assist you.

 

How can I track my order or check on the status of an order?

Once your order has been processed you will be emailed a tracking number for your order, you can then use this number to track your order by going to the website of the company you chose to ship your order.

 

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days( Mon- Fri). Please note that during peak times such as November, December and the months leading up to Saint Patrick's day and Easter,because of high order volume and busy couriers your order may take a little longer to process. Please make allowances for such busy periods and order in time.

 

Where do you deliver to?

The Irish Corner Store will deliver to your door anywhere in the world. Ideal for sending parcels full of goodies to friends and Family living abroad.

 

Are my credit card details safe when using this website?

Absolutely, we use Secure Sockets Layer (SSL) software, which encrypts information you input. None of your credit card number is ever transmitted when confirming your order. The Irish Corner Store never sells, shares or gives the information you provide to us to any other party.

 

Will I have to pay any extra costs at customs?

We do recommend that you check with your local customs before placing an order with us. This is just to make sure that you are aware of any products that may not be allowed into the country , or any extra charges that that may be added. It is always better to check.

 

How can I get an estimate of my shipping costs?

Each order is different , so browse through the store and add the products you wish to purchase into your shopping cart . When you have finished shopping proceed to checkout, after you enter your shipping address and press continue your shipping charges will be calculated based on weight of products to be shipped and where they are being shipped to (shipping address). A selection of different shipping options are presented to you and you can choose one. If you are not happy with the shipping charges you can cancel your order without ever entering your credit card details.

 

Do I have to register before placing on order?

No, registration is optional so you don't have to register if you prefer not to. It is free to register.

The main benefits of registering are that you can save the contents of your basket for next time you order, you can view your order history and delivery tracking details within your account. Your personal details are also saved for faster checkout.

 

What is your return policy?

Customers can return products within 10 days of delivery. Goods must be returned undamaged, unopened and in the original packaging (perishable items are non returnable) The order receipt must be included , also a detailed explanation of why you are returning product . The customer is responsible for the cost of returning the goods. we will credit the full amount of the order less the shipping charge.

 

I have forgotten my password what should I do?

Go to My account , you will see tab with "forgot my password" click on this and you will be sent email which will allow you to retrieve or reset your password.

 

Can I send an order to a different address than my card is registered too?

Yes you may, when you get to checkout you will be given that option.

 

I have changed my Email address, how can I update my information?

Go to "My Account", you will see an option to edit your account information.

 

Where can I go to request a product not listed in your store?

To request an item that you can't find or if you need assistance with ordering an item you can email us at contact@irishislegrocery or call us at 1(800) 403 7071.We would be delighted to assist you.

 

How can I track my order or check on the status of an order?

Once your order has been processed you will be emailed a tracking number for your order, you can then use this number to track your order by going to the website of the company you chose to ship your order.

 

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days( Mon- Fri). Please note that during peak times such as November, December and the months leading up to Saint Patrick's day and Easter,because of high order volume and busy couriers your order may take a little longer to process. Please make allowances for such busy periods and order in time.

 

Where do you deliver to?

The Irish Corner Store will deliver to your door anywhere in the world. Ideal for sending parcels full of goodies to friends and Family living abroad.

 

Are my credit card details safe when using this website?

Absolutely, we use Secure Sockets Layer (SSL) software, which encrypts information you input. None of your credit card number is ever transmitted when confirming your order. The Irish Corner Store never sells, shares or gives the information you provide to us to any other party.

 

Will I have to pay any extra costs at customs?

We do recommend that you check with your local customs before placing an order with us. This is just to make sure that you are aware of any products that may not be allowed into the country , or any extra charges that that may be added. It is always better to check.

 

How can I get an estimate of my shipping costs?

Each order is different , so browse through the store and add the products you wish to purchase into your shopping cart . When you have finished shopping proceed to checkout, after you enter your shipping address and press continue your shipping charges will be calculated based on weight of products to be shipped and where they are being shipped to (shipping address). A selection of different shipping options are presented to you and you can choose one. If you are not happy with the shipping charges you can cancel your order without ever entering your credit card details.

 

Do I have to register before placing on order?

No, registration is optional so you don't have to register if you prefer not to. It is free to register.

The main benefits of registering are that you can save the contents of your basket for next time you order, you can view your order history and delivery tracking details within your account. Your personal details are also saved for faster checkout.

 

What is your return policy?

Customers can return products within 10 days of delivery. Goods must be returned undamaged, unopened and in the original packaging (perishable items are non returnable) The order receipt must be included , also a detailed explanation of why you are returning product . The customer is responsible for the cost of returning the goods. we will credit the full amount of the order less the shipping charge.

 

I have forgotten my password what should I do?

Go to My account , you will see tab with "forgot my password" click on this and you will be sent email which will allow you to retrieve or reset your password.

 

Can I send an order to a different address than my card is registered too?

Yes you may, when you get to checkout you will be given that option.

 

I have changed my Email address, how can I update my information?

Go to "My Account", you will see an option to edit your account information.

 

Where can I go to request a product not listed in your store?

To request an item that you can't find or if you need assistance with ordering an item you can email us at contact@irishislegrocery or call us at 1(800) 403 7071.We would be delighted to assist you.

 

How can I track my order or check on the status of an order?

Once your order has been processed you will be emailed a tracking number for your order, you can then use this number to track your order by going to the website of the company you chose to ship your order.

 

 

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